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mHelpDesk

Version 2.24.0

Content Rating 4+

User Rating 1 / 5

Votes 1

mHelpDesk

MHelpdesk, LLC.

Business

IOS
GBP 0.00


Download mHelpDesk on the Appstore





mHelpDesk makes running your field service business easy--whether you’re in the office or on a job. With seamless scheduling, estimates and invoices, and customer and staff communication, mHelpDesk has everything you need to get more organized and win more jobs. Our app features the ability to work offline, meaning even if they’re in a basement or an area without a wifi or cell signal, your team can still get the job done.

Work online or offline

With our innovative offline feature, your team can continue to work even when a wifi or cell signal isn’t available. Then the app automatically syncs as soon as a connection is found.

Simplified scheduling

Check your own schedule or your team’s schedule, and create new jobs and appointments directly within the app. Sync our mHelpDesk schedule with Google Calendar for extra efficiency.

Professional estimates, on site

Create and send estimates on the go, using professional templates that you’ve selected and customized. When the work is done, you can turn the estimate into an invoice with a few button clicks.

Invoices that get paid faster

View or email professional-looking invoices directly from your phone, allowing you to take payment immediately.

Customer support, made easy

By keeping all of your lead, customer, and job details within the app, your team always has the information they need. And with our automated email and SMS (text) alerts, team members and customers can always have the latest information on job status.

Connecting field and office

With our robust app, communication between office and field techs is seamless. Data is updated automatically so that everyone is on the same page. mHelpDesk saves you time and energy in connecting field and office staff so that everyone can focus on job quality and customer service.

Over 12,000 customers use mHelpDesk to run their business more efficiently.

"We now convert more leads into paying jobs. The professional quotes included are so much better than our old carbon copies." - Nancy S. (Owner @ Vantage Landscaping)

"We have been using mHelpDesk for 2 years and it's really helped my company get organized. We've now adopted the software across the company from sales to engineers and it’s improving our efficiency all the time." - Lisa T. (Owner @ Appliance Rescue)

"With mHelpDesk I enter the work once and I'm done. Even better, I can have clients pay me on the spot." - Derek K. (Director @ Kite Refrigeration)

Everything you need to get the job done
Web and mobile access
Offline/online sync
Scheduling
Lead management
Job management
Email/SMS (text) Automation
Estimates
Invoices
QuickBooks integration

mHelpDesk has happy customers across several industries, including:
HVAC
General contractors
Electricians
Plumbers
Handymen
Exterminators
Locksmiths
Roofers
Installers
Repairmen
AND MORE

Getting started

If you’re already an mHelpDesk customer, then download the app for FREE and sign in with your account credentials

About us

For almost 10 years, mHelpDesk has been developing products entirely focused on field service businesses. Our mission is to help our customers simplify and streamline those necessary manual office tasks so they can spend more time on their customers and craft.


Disclaimer: mHelpDesk uses your GPS in your phone - continued use of GPS running in the background can dramatically decrease battery life.



Release notes


This version contains bug fixes to support our new composite sales tax feature and other various bug fixes not related to this feature.



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